Make sure the disc insert area on the front of your console is kept dust-free – you can avoid a build-up by regularly wiping over your console with a dry microfibre cloth. It’s unlikely to be anything major, though – more often than not, it’s simply a case of dirt or dust on the laser lens getting in the way.Įnsuring your Xbox’s disc drive stays in good working order is a case of prevention being better than cure ( much like keeping your console’s fan clean). If it’s scratch- and fingerprint-free, the problem could lie with your console’s disc drive. If your machine isn’t recognising a disc when you’ve inserted one, or you’re experiencing issues during playback/freezes during your game, the first thing to do is to check the disc itself. So, let’s have a look at how to fix it… Keeping the laser lens clean

And if your Xbox One is having trouble reading them, it could be that your console’s disc drive is in need of a clean. As we all know, though, physical discs aren’t without their problems.

How to clean disc reader xbox one